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Wednesday, June 16, 2010

Collection Tip: "No Big Deal"


No Big Deal

When your accounts receivable fall into these categories:

1. Terms of payment not kept
2. Promises for payment not complied with
3. Credit limits exceeded

These are serious, urgent issues.





“So the account is a bit slow, what’s the big deal?”

This type of thinking is the root of the problem. When you make accounts receivable calls with the “no big deal" attitude, it's reflected in tone and word. This gives your customer the impression that it doesn't matter to you if they pay or not.



The Bottom Line:

If the person calling for payment does not convey urgency, then how can the customer consider their payment urgent?

How many accounts remain unpaid because the customer considers the delinquency “No Big Deal”?

Friday, May 14, 2010

Credit Risk Management is Celebrating YOU!

40 years in business

with trusted friends like you…


1970 ~ 2010


Our sincerest thanks to you – our successful and loyal clients

who truly have made these 40 years

possible and tremendously enjoyable.
We could not be more proud of the strong support and ongoing trust that you place in us.


Our clients - this is what makes us so proud of our roots and extremely passionate about reducing your credit risk and returning money to your bottom line. Being part of your community and part of the solution gives us meaning and an excellent reason to celebrate.


Credit Risk Management Canada

CELEBRATES YOU

at our


40th Anniversary Wine & Cheese Party!



Wednesday, May 19th, 2010

4:00 p.m. to 6:00 p.m.
 
 
Email Credit_AR_Guru@crmcanada.com or click here for directions.